Frequently Asked Questions
We support the following payment options at Flaunt Market:
- Cash On Delivery (available in selected pin codes).
- Credit Card.
- Debit Card.
- Net banking.
- Google Pay/ Tez.
- Phone Pay.
- Gift Card.
- UPI Money Transfer.
We strive to deliver products purchased from Flaunt Market in excellent condition and in the fastest time possible. If the order is canceled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online. If you return an order delivered to you, order shipping charges will not be refunded. However, if you self-ship your returns, we will reimburse self-shipment charges based on Flaunt Market's Returns Policy. For accounts whose return behavior violates our fair usage policy, a delivery charge of Rs. 149/- will be levied on all orders, irrespective of order value. *Order value is calculated after applying discounts/VAT/GST or any other applicable charges
All orders placed on Flaunt Market are dispatched through our other courier services - through other courier partners such as Dtdc, Blue Dart, Delhivery, FedEx ,Dhl, Etc.
Yes. Flaunt Market delivers products worldwide. With additional Shipping Charges. To know more details on it. Please Call/WhatsApp: +91-9948512000
We have service available to expedite the order delivery. To know more details on it. Please Call/Whatsapp: +91-9948512000 I have received a partial item/partial order or an Untenanted/Void packet? Kindly reach out to us for pilferage within 48 hours of delivery failing which the claim will not be entertained. Whilst we investigate, request you to please make note of the below pointers: Please do not use the item for which claim is being raised. You may be required to information’s like, short description of the case (A few questions will be asked to help us understand the scenario) The snapshots of the packet and other boxes (If any) (Try to cover the sides which look tampered/damaged as per the Users The refund for prepaid/Cash on delivery orders will be done after the investigation You may not be liable for a refund, if he/she falls in any of the scenarios stated below: Failure to provide adequate information about the case. Failure to provide snapshots of the packet and box(if any) If a pilferage delivery was received, pilferage claims must be made the same day. You must not dispose of the packaging for 3 - 4 days post-delivery. We might need to do an investigation at our end. You have used the item for which claim was raised. In case of a component missing from a multi-component item such as Kurta, Bedsheets, innerwear sets etc. Only exchange return option would be provided basis serviceability and product type.
You can cancel an order until it has not been packed in our Warehouse on App/Website. This includes items purchased on sale also. Any amount paid will be credited into the same payment mode using which the payment was made. Can I modify the shipping address of my order after it has been placed? Yes, You can modify the shipping address of your order before we have processed (packed) it, by updating it under 'change address' option which is available under ‘My order’ section of App/Website.
Tap on “My Orders” section under the main menu of your App/Website/M-site and then select the item or order you want to cancel I just cancelled my order. When will I receive my refund? If you had selected Cash on Delivery, there is no amount to be refunded because you haven't paid for your order. For payments made via Credit Card, Debit Card, Net Banking, or Wallet you will receive refund into the source account within 7-10 days from the time of order cancellation.
Flaunt Market's returns and exchange policy gives you an option to return or exchange items purchased on Flaunt Market for any reason within the specified return/exchange period (check product details page for the same). We only ask that you don't use the product and preserve its original condition, tags, and packaging. Ways to return the product to us: 1. Self-Ship: If we don't offer a pick up at your location. In such cases, we will credit the shipping costs in the form of Flaunt Market credits provided the product meets the return policy and you have shared scan copy of the courier receipt with us.
The following exceptions and rules apply to this policy:
1. Precious Jewelry, Cosmetics, Sunglasses, Socks, Deodorants, Perfumes, Briefs, Shape wear, Bottoms, any Lingerie Set that includes a Brief, Swimwear, Mittens, Wrist-Bands cannot be exchanged or returned.
2. Some products like fine jewellery, watches and selected products which are susceptible to damage can only be returned/exchanged for a limited number of days. Certain products like sherwanis can only be exchanged not returned. Please read the Product Detail Page to see the number of daysupto which a product can be returned/exchanged, post-delivery.
3. Due to the intimate nature, we handle returns for certain Inner wear, Sleepwear and Lingerie items differently. Only self-ship return is allowed for such items, Also, these items cannot be exchanged.
4. All items to be returned or exchanged must be unused and in their original condition with all original tags and packaging intact (for e.g. shoes must be packed in the original shoe box).
5. Under Exchange Policy, only size exchanges are allowed. Items can be exchanged for a similar size or a different size. Exchanges are allowed only if your address is serviceable for an exchange by our Logistics team.
6. In case you have purchased an item which has a free gift/offer associated with it and you wish to return the main item, then you will have to return the free product as well
7. Flaunt Market will not be liable for the products returned by mistake. In circumstances where an extra or a different product is returned by mistake, Flaunt Market would not be accountable for misplacement or replacement of the product and is not responsible for its delivery back to the User
8. If you self-ship your returns, kindly pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you use a reliable courier service.
9. If you self-ship your returns, your shipping costs would be reimbursed subject to your return having met our Returns and Exchange Policy and the image of the courier receipt is shared by you and validated by us. For self ship returns the refund for returned products will only be initiated if they pass through a quality check conducted at the warehouse. If the quality check fails the product will be reshipped back to you.
GST is a single tax on the supply of goods and services that is levied on every value addition (through production and services) and is added to a product's sale price. GST has to borne/paid by the ultimate consumer of the product or service. If your order is fulfilled on or after July 1st 2017, GST will be applicable on your orders. GST subsumes all other taxes like Excise duty, VAT, Entry tax etc.